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Frequently Asked Questions

Frequently Asked Questions


The Corona rules have changed as of October 14. Face masks are mandatory in supermarkets, shops, museums and other places, where this is indicated. The restaurants are closed. The advantage of our location is that it is safe here outside the city and that you can cook yourself. The wellness area is also absolutely private and therefore safe.

The Kaakberg is thoroughly cleaned before new guests arrive. You have your own front door, terraces and garden. On arrival we keep a distance of 1.5 meters and of course we adhere to all local rules.

We will provide you with additional information if you wish about special opening hours of supermarkets, museums and catering. You almost always have to make reservations in the catering industry and museums. Regarding this you should be careful in Amsterdam, and also in Edam-Volendam, if it is difficult to keep 1.5 meters away. You are strongly advised to also wear mouth masks in the catering industry, shops and public buildings from 14 October in the Netherlands. We will keep you informed of the latest developments.

What is a Kaakberg?

Originally a Kaakberg is a tall timberhaystack with a square floor plan and a fixed pyramid roof, also called a hay house and characteristic of Amsterdam and the surrounding area, the outside is usually black.We have converted it into a luxurious holiday home.

You can find an overview of the features and prices and decor on our Awards page .

Arrival and departure times

Guests are expected on the day of arrival between 3:00 PM and 10:30 PM. We do ask you to indicate what time you expect to arrive at least one day before your visit. You can always bring all your luggage in the morning. You must submit this. On the day of departure you are requested to leave the Kaakberg before 11 am. You can leave the luggage with us and collect it later. Do you want to check in earlier? Please contact us one day in advance. We will then look at the options.

Where can I find the house rules?

At the bottom of the Homepage page is a link or click here House Rules .

Can I bring a pet?

Preferably no cats due to allergies. Dogs are allowed, but there are rules and extra cleaning costs (15 euros per dog). The rule is: the dog must be well behaved, not sit on the chairs, couches or beds. Do not leave the dog at home alone unless the dog can do handle that for a short time, in a bench. Please clean the dog before going upstairs.

What is your cancellation policy?

See our Cancellation page .

What is included in the price?

See the conditions for packages .

Is there a bus stop nearby?  

There is a bus stop in Edam (5 km from here). There the bus goes very regularly to the center or Metro Amsterdam Noord (25 minutes).

Take bus 314 to Central Station or 316 (to Metro Noord-Zuidlijn) at Edam bus station. Get off at Central Station or Amsterdam Noord for the North South metro line. For the current times, see

Is your car park closed and private?

Not closed, but you can park on site with a maximum of 2 cars.

Can I rent and store a bicycle with you?

We have 4 free bicycles for adults. You can rent more bicycles in Edam, including e-bikes and / or children's bicycles. You can also store them in a closed shed.

Is the Kaakberg suitable for children?

Yes, we have two extra beds available (a baby and a toddler bed) and two high chairs for the dining table. Please ask in advance whether we should set these up for you. On the first floor you can close the door to protect the stairs and on the second floor there is a safety gate.

The Sundance Spa can only be used by children under supervision, but they must be properly potty trained. This also applies for adults: it is not a swimming pool, so please use it for a maximum of half an hour and then close it properly to save energy.

This is our own website with the best price. Click here for our accommodations or ask us personally a question.

Published 28-08-2020 / Copyright © Country & Lake Luxury Kaakberg