Cancellation policy

It is your responsibility to take into account our cancellation policy at the time of booking. Before booking your stay with us, make sure you know your dates and travel plans. Once we have agreed to keep the house free for you, we will reject all incoming requests for your booked period. Short-term cancellations of the Kaakberg have major consequences for us. That is why we have a strict and clear policy.

Deposit

For all reservations/bookings made by telephone, email or online, a deposit of 50% of the total amount will be charged at the time of booking. The rest of the rent must be paid 6 weeks before arrival. The booking is guaranteed as soon as the deposit is received.

Cancellations

  1. For all cancellations 25 euros will be charged.
  2. Refund: A refund of the deposit will be made if the cancellation is received at least 42 days before arrival.
  3. Early Departures: While we sympathize with unforeseen circumstances, the house will no longer be available for rental after check-in, therefore no refunds will be made.
  4. We assume that you have taken out travel/cancellation insurance for unforeseen circumstances.

Cancellations due to Corona

Because the travel/cancellation insurance usually does not reimburse costs caused by Corona, we have an adjusted policy for this. The Kaakberg is 'Corona proof', which means that you can come and stay here with peace of mind, because we adhere to the local rules and expect the same from our guests. If you have booked and you are unexpectedly unable to come, because you yourself are infected and have to stay in quarantine (with doctor's certificate) or due to a ban and a suddenly changed Corona policy in the Netherlands, or in the country where you are coming today, then we offer you a VOUCHER that you can use for the next two seasons. We assume that you are familiar with the rules or the expected announced rules in your country. The conditions and validity are clearly stated on the voucher.
For example, if you have booked a week with 4 people in July, the high season, you can come again with 4 people for the same price in the next two years for the same price. The number of people remains the same and the season (high, medium, or low) must also be the same. This also applies if the nightly prices have been increased for new guests. If you want to come with more people or in a 'higher' season, you have to pay extra, in accordance with the current price.

Visitor Policy

Country & Lake is a very private place for rest and relaxation. You may receive visitors, but accommodation and use of the sauna and spa are exclusively reserved for our registered guests.

ENGLISH

Cancellation Policy

It is your responsibility to consider our cancellation policy at the time of booking. Make sure you know your dates and travel plans before booking your stay with us. Once we have agreed to keep the house clear for you, we will reject all incoming requests for your booked period. Short-term cancellations from the Kaakberg have major consequences for us. That's why we have a strict and clear policy.

Deposit

For all reservations / bookings made by telephone, email or online, a deposit of 50% of the total amount will be charged at the time of booking. The rest of the rent must be paid 6 weeks before arrival. The booking is guaranteed as soon as the deposit has been received.

Cancellations

  1. For all cancellations 25 euros will be charged.
  2. Refund: The deposit will be refunded if the cancellation is received at least 42 days before arrival.
  3. Early Departure: Although we sympathize with unforeseen circumstances, after check-in the house is no longer available for rental, therefore no refunds will be made.
  4. We assume that you have taken out travel / cancellation insurance for unforeseen circumstances.

Cancellations due to Corona

Because the travel / cancellation insurance usually does not reimburse costs caused by Corona, we have an adjusted policy for this. De Kaakberg is 'Corona proof', which means that you can come and stay here with peace of mind, because we adhere to the local rules and expect the same from our guests. If you have booked and you are unexpectedly unable to come, because you have to stay in quarantine (on order of the docter) or due to a ban and a suddenly changed Corona policy in the Netherlands, or in the country where you are coming from , we will offer you a VOUCHER that you can use for the next two seasons. The conditions and validity are clearly stated on the voucher. For example, if you have booked a week with 4 people in July, the high season, you can come again with 4 people in the next * two * years for the same price a week in the high season. The number of people remains the same and the season (high, medium or low) must also be the same. This also applies if the night rates have meanwhile been increased for new guests. If you want to come with more people or in a 'higher' season, you have to pay extra, in accordance with the current price.

Visitor policy

Country & Lake is a very private place for rest and relaxation. You may receive visitors, but overnight stay and use of the sauna and spa is exclusively reserved for our registered guests.

DEUTSCH

Stornierungsbedingungen

Es lies in Ihrer Verantwortung, unsere Stornierungsbedingungen zum Zeitpunkt der Buchung zu berücksichtigen. Bitte couples Sie sicher, thats Sie Ihre Daten und Reisepläne know, bevor Sie Ihren Aufenthalt bei uns buchen. Sobald wir vereinbart haben, that Haus für Sie frei zu halten, were all eingehenden Anfragen für Ihren gebuchten Zeitraum ablehnen. Kurzfristige Stornierungen vom Kaakberg haben erhebliche Konsequenzen für uns. Deshalb haben wir eine stern und clear Politik.

Anzahlung

For all Reservierungen / Buchungen, which are requested by telephone, E-Mail or online, will be sent to the Zeitpunkt der Buchung eine Anzahlung von 50% des Gesamtbetrags berechnet. Der Rest der Miete muss 6 Wochen vor Anreise bezahlt were. Die Buchung ist guarantyrt, sobald that Anzahlung ist eingegangs.

Stornierungen

  1. All Stornierungen were paid with 25 Euro.
  2. Rückerstattung: Die Anzahlung wird zurückerstattet, wenn die Stornierung mindentens 42 Tage vor Anreise eingeht.
  3. Vorzeitige Abreise: Obwohl wir mit unvorhergesehenen Umständen einverstellen sind, cann that Haus nach dem Check-in nicht mehr be gemietet, daher erfolgt keine Rückerstattung.
  4. Wir gehen davon aus, that Sie für unvorhergesehene Umstände eine Reise- / Stornoversicherung abgeschlossen haben.

Stornierungen aufgrund von Corona

Da die Reise- / Stornoversicherung in der Regel keine von Corona verursachten Costs erstattet, haben wir hier für eine angepasste Police. The Kaakberg is "Corona Proof", it was bedeutet, that it is here that you come and that it is possible, that the local rules are einhalten und dasselbe von unseren Gästen erwarten. Wenn Sie gebucht haben und unerwartet nicht kommen können, weil Sie in Quarantäne bleiben müssen (with Bewis von Dokter) oder roads eines Verbots und einer plötzlich geänderten Corona-Richtlinie in the Niederlanden oder in the Simen wir Land, GUTS wir Land, GU an die Sie für die nächsten Zwei Jahreszeiten could be spoiled. Die Bedingungen und die Gültigkeit sind auf dem Gutschein deutlich angegeben. Wenn Sie beispielsweise in the Hochsaison in July eine Woche mit 4 Personen gebucht haben, können Sie in the nächsten * Zwei * Jahren wieder mit 4 Personen zum gleichen Price für eine Woche in the Hochsaison bowls. Die Anzahl der Personen bleibt gleich und die Jahreszeit (hoch, mittel oder niedrig) muss ebenfalls gleich sein. Dies gilt auch dann, wenn die Übernachtungspreise für neue Gäste inzwischen erhöht wurden. Wenn Sie mit mehr Personen oder in einer "höheren" Saison kommen möchten, müssen Sie entsprechend dem aktuellen Price extra bezahlen.

Visitor guidelines

Country & Lake is ein sehr privater Ort für Ruhe und Entspannung. Sie können Besucher empfangen, aber die bernachtung und Nutzung der Sauna und des Spas ist ausschließlich unseren registrierten Gästen vorbehalten.